Privacy Policy

Epaal India (Epaal) has developed this Privacy Policy (“Policy”) to inform you about how we deal with privacy issues in relation to our website. Your privacy is very important to us and you must agree to the terms of this Policy before becoming an Epaal Marketplace member and/or using the Epaal Marketplace web sites (Sites), included but not limited to

This Policy governs the information we collect about you and your use of information we provide to you. By accepting this Policy and the Marketplace Terms Agreement, you expressly consent to our use and disclosure of your personal information in a manner prescribed in this Policy. You acknowledge this by using the Site.

Information Collection

PART A – The Public Generally

Our primary purpose in collecting personal information is to provide you with a safer trading experience and encourage commerce between buyers and sellers using the Site as a venue. We only collect personal information about you that we consider necessary for this purpose and to achieve this goal.

You are under no obligation to provide us with this information and can access many aspects of the Site without providing us any personal information.

When you visit this website, we can record certain information in relation to your visit such as:

Your IP or proxy server IP;
Basic domain information;
Your Internet service provider is sometimes captured depending on the configuration of your ISP connection;
The date and time of your visit to the website;
The length of your session;
The pages which you have accessed;
The number of times you access our site within any month;
The size of file you look at;
The website which referred you to our website; and
The operating system which your computer uses.

This information is only used for statistical and website development purposes.

Various pages on this Site invite you to provide us your name and contact details, for example, to go onto our mailing list for our newsletter, enter competitions, or to enable us to provide you with web site related services such as notifications.

If you use our Site’s feedback and support forms, you are asked to provide your name, organisation, title, address, email address and telephone number. Epaal will not otherwise collect information from you through this Site unless you knowingly provide it to us.

By voluntarily providing information to us when using the Site, you are consenting to the collection and use of your personal information by us.

The Site uses session cookies, which are used only during a browsing session, and expire when you quit your browser. Upon closing your browser, the session cookie set by this Site is destroyed and no personal information is maintained which might identify you should you visit our Site at a later date.

If you choose to buy or sell on our Site, we collect information about your buying and selling behaviour. This information is only used for statistical and website development purposes.

Please note that when you voluntarily disclose information on the bulletin boards or in the forums or in the chat areas of the Site or in member profile pages, your personal and other information disclosed in your communication shall become public information and can be collected and used by other parties. We cannot control what third parties in the bulletin board, forums, chat room or member profile pages do with your personal information.

PART B – Members

We collect information from people who use the Membership Section of our Site (“Members”). This information may be used:

to send news, information about our activities and general promotional material which we believe may be useful to you or us;
to monitor who is accessing the membership section of the Site or using services offered on the Site; and
to profile the type of people accessing the Site.

If you choose to buy or sell on our Site we collect information about your buying and selling behaviour.

If you use a payment facilitator on the Site, we collect additional necessary information, including but not limited to billing address, credit card number and credit card expiry date.

USE OF INFORMATION AND DISCLOSURE

Epaal will only use the information it collects through the Site for the following purposes:

Forwarding important information relating to Epaal activities and other requested information;
Contacting you in response to your feedback or query to discuss our services;
Monitoring Site performance;
Improving our Site and services to you;
Internal administration; and
Other purposes that are in accordance with your instructions.

Epaal will not give, sell, trade or otherwise disclose any personal information about you to a third party unless:

You have provided us with your consent; or
We are required to do so by law.

COOKIES AND ADVERTISING

Occasionally, we may use third party advertising companies to serve ads based on prior visits to the Site. These advertising companies use cookies to anonymously collect data.

No personally identifiable information is collected by these cookies. The anonymous data they collect is kept separate from the personal information in your Member account.

We (and authors who sell items on our marketplaces) use third party analytics services that use cookies to record general site usage information - like page visits and the way users move between pages on the Site. This general site analytics information is not matched to your user account.

Other cookies are used to enhance your use of the Site, such as remembering that you are logged in. You are able to minimise or block cookies using the privacy settings in your internet browser, but this may restrict your use of the Site. For general information on cookies, see http://www.allaboutcookies.org/.

ACCESS AND / OR CORRECTION OF YOUR DETAILS

You may request access to your personal information and can ask us to correct your personal information.

You can do this by emailing epaal.india@gmail.com

DISCLAIMER

This Site contains links to other sites. Epaal is not responsible for the privacy practices of linked sites. Underlined words and phrases are click-through links or hyperlinks to pages and websites. Epaal strongly recommends that you read the Privacy Policy of the linked websites as they may contain further terms and conditions which apply to you

SECURITY

This Site has security measures in place to protect the loss or misuse of, or alteration or unauthorised access to, information under our control. However, if you send information from this Site, it will not be encrypted unless we expressly tell you it is.

AMENDMENTS TO THE PRIVACY POLICY

We may change this Policy. Such changes will be effective when a notice of the change is made available on the Site. We will provide you with thirty (30) days notice to allow you the opportunity to notify Epaal if you do not agree to such changes.

INTERNATIONAL TRANSFER OF INFORMATION

Our servers and information processing equipment are located in a number of countries around the world, thus the information collected from you will be stored in these countries. By voluntarily providing information to us when using the Site, you are consenting to the collection and use of your personal information by us.