Cancellation Policy

All the orders are cancellable only until before they are fulfilled. We cannot cancel order once it's fulfilled and shipped out or handed over to the courier.
For cancelling an order please email us at support@epaal.in from your registered email ID.
 
For fulfilled / Shipped orders:
  • If you are concerned about your availability during delivery, you may request the delivery agent to leave it with the neighbour. Delivery agent will call you on the day of delivery.
  • If you do not require the product any more, you may simply refuse to accept the order at the time of delivery. The order will be marked RTO. For prepaid orders, once it's marked RTO, please reach out to us at support@epaal.in and we will initiate a full refund to your original mode of payment.
For any further queries related to cancellation, please reach out to us on support@epaal.in